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Mom's Hug

FAQS

Our Team will listen carefully to direct you to the right part of our service. We are great at signposting too!

Working with you, for you, in partnership

Anxiety, depression and stress can affect anyone, of any age, at any time of their lives. It is normal to sometimes feel sad but when these things start to dominate your life it is time to seek help. Our role as counsellors is to listen objectively and without judgement. Read our frequently asked questions below:

Portrait of smiling mid adult man on wheelchair. Disabled male is against gray background.

Frequently asked questions

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What happens when I contact you?

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We will arrange a convenient time to talk with you to understand which service you want to access. Once agreed we will arrange a date for an assessment session. Lasting up to 90 mins to ensure understanding of your needs.  

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What does culturally safe mean?

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You will be able to speak in a manner that reflects your Black African/Afro Caribbean culture without having to provide an in depth or historical explanation of all your nuances, beliefs and traditions. We acknowledge that sharing a culture should not mean a lost of individuality. You will be able to express your thoughts and feelings without fear of judgement. This is your confidential safe space. 

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What if I am not comfortable with technology?

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That is completely understandable and we will work with you to find a solution that suits your needs.

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What happens after the assessment?

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Once we have agreed that this is the right service for you, we will agree your regular session appointment and introduce you to your counsellor/advocate. 

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What kind of things can you help with?

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Stress, anxiety, work, family relationships, low confidence, bereavement, low self-esteem, domestic violence, sexual abuse, depression, and much more.

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How often are sessions held?

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Sessions are weekly and occasionally fortnightly.

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How much will it cost?

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We offer a sliding scale of fees to ensure accessibility. This will be discussed during your consultation.

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Need further information on our services 

Contact BEES today to see if we can offer the mentoring and coaching you need or if you need someone to speak on your behalf.

Stressed Woman

Contact us

Want to be part of the work we do, send our team an email today.

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